Oral Surgeon & Oral Surgery Reviews in Upland & Rancho Cucamonga
Cosmetic & Facial Surgery Reviews
Here are some reflections of our patients experiences
Call Inland Institute - Oral & Maxillofacial Surgery Phone Number 909-982-8888 with questions or to make an appointment.
“Dear Dr. Gilbert,
Thank you so much for your excellent care! I am so grateful that my dear sister-in-law, Shirley Cercer, sent me to you. I am looking forward to the day when the work on my teeth is completed because I know I will be happy with what you recommended. I am truly grateful to you & overwhelmed with your kindness and generosity. You have been a huge blessing!
P.S. You have an amazing staff. Everyone was so good to me. From beginning to end it was a wonderful experience. Many thanks to them as well…
By the way, the smoothie was absolute perfection right after surgery – Thank you for the special treat!
David H. Gilbert DDS, MS, MBA, FACS
Dr. Gilbert is not only an extremely knowledgeable and skilled surgeon, he is also a down to earth and caring doctor! I could tell the very first time I met him that I was not just " another patient" to him, and that he not only cared about me as a human being, he also treated me as an individual. Dr. Gilbert' s whole staff treated me professionally, yet friendly at the same time. From the moment I walked in and was greeted by the front desk ladies, to the time I was taken back to surgery the whole entire staff was AMAZING! They not only took the time to explain everything they were doing during that appointment and answer all of my questions, they also went above and beyond by also giving me a tour of the whole facility, introducing me to each and every staff member, and showing me things like my x-rays, etc... The fact that they all took the extra time to do these things and to answer my questions in such detail not only alleviated all my fears I had prior to coming to Dr. Gilbert, but it confirmed to me that all the excellent reviews were indeed true, and that I was in good hands. I will never go any where else! Thank you to Dr. gilbert, George, and the rest of the staff that helped get me through my surgery that day! You all are such kind, talented, smart and caring people! You can tell that you all are not just good at your jobs, but that you also truly enjoy what you do! Thank you for taking the extra time for me and for treating me not just as a person but for making me feel like I was more of a family member to you!
- kelly c
Every time that I have gone to Dr. Gilbert's office, I have been treated as family. His staff are exceptionally friendly, as well as professional. The facility has "state of the art" technology, and the atmosphere is one of caring concern! Regardless of the issue that brought you to see an oral surgeon, you leave reassured that you are in the best possible hands. Dr. Gilbert is knowledgeable, and kind, always making you feel confident in his care. (And the dimples are an added benefit). Gloria, Dr. Gilbert's PA, is genuine, proactive and a real advocate! Thanks you Inland Institute!
- Beverly F
Most friendly,competent,set my anxiety aside,very professional, had the pt. best care and interest at heart!
- Robert T
Simply amazing! Everyone here was an absolute lifesaver! Thank you all for taking care of me.
- Daniel V
Dr Guerrero was amazing from start to finish. He was very informative & detailed when explaining to us our sons emergency jaw surgery. His calmness & confidence put us at ease in regards to the procedure, recovery & outcome. We are so thankful he was on call to handle our sons broken jaw.
- Ana G
- Darline P
Wonderful experience! Highly recommendthe Doctor and the staff
- Karl J
The office staff is amazing. They were so wonderful for fitting her in on a rush basis and the entire staff is so nice and professional. Dr Guerrero had such patience in dealing with my daughter and making her comfortable. His assistant, Stacy, was so sweet in speaking to my daughter and making her feel happy. She always talks to us to make us feel at home, which we love. Darlene was also amazing with her calm nature in helping my daughter relax. Kudos to the entire staff! We highly recommend this office. Thank you all again for your professionalism and patience.
- Rebecka L
Great staff! Dr. Gilbert is very professional and caring.
- Krashindina J
I would highly recommend Dr. Gilbert and his fabulous team for any oral surgery or facial surgery needs.
- Tina S
The doctor did excellent work. I was surprised at how little pain and discomfort was involved.
- Ed C
Thank you Dr. Gilbert for making me feel beautiful
What a wonderful experience! I loved your staff and Dr. Guerrero is amazing. I will be your biggest advocate! Please see my yelp review for details. You guys are amazing!!
- Robin M
Dr. Guerrero was absolutely amazing in a very traumatic situation. He came into the emergency room with such confidence and put myself as well as my sons at ease. He is a phenomenal plastic surgeon with an amazing bedside manner. He is kind and caring and very supportive. He gave very clear instructions on aftercare. His office staff are also amazing. I would recommend him to anyone looking for a plastic/oral/cosmetic. Thank you so much Dr. Guerrero for taking such good care of me.
- Nancy B
Dr. Gilbert did a remarkable job removing my daughter’s wisdom teeth. I especially appreciate his patience, understanding and compassion. I am extremely happy we found Dr. Gilbert and I would highly recommend him.
- Lance Q
If you need implants Dr.Gilbert is my recommendation.
- Wendy W
Excellent service received! I would highly recommend to anybody having wisdom teeth removed. Staff is very friendly and the Dr. Was very thorough. Thank you so much. I could not be happier with the procedure.
- Misty A
For being a last minute appointment I was treated so kindly and felt beyond comfortable. Thank you for making what is a painful surgery as easy as it could be
- Emily M
I have nothing bad to say at all. I am terrified of anything that has to do with my teeth. It wasn't easy to go through this, but I felt so much at ease when I met the doctor and his staff.
- tony z
Dr. Gilbert is a fantastic surgeon, very caring and thorough, as is his staff.
- Nancy A
Very pleased with the process so far.
- Sandra S
Dr Gilbert & his staff treats you with understanding, kindness, & respect. I would recommend this practice to anyone.
- Ron Eggleston R
I had a great experience (im not the easiest patient) and the staff was so nice through it all. Dr. Gilbert is the best.
- Daniela R
Awesome staff and facility, highly recommended!
- Tyler C
Easy procedure with no problems.
- Warren D
Thank you for all the help
- Maria M
Everything was great!
- Chloe K
Excellent care and service
- Dee T
Amazing staff and outstanding business! Definitely recommend to all my friends and family, two thumbs up!
- Dylan S
Good experience overall. Great staff.
- Gianna C
Extremely professional. Absolutely wonderful people.
- David H
Clean and quick.
- Michael Sanchez
The surgery and office staff were not only nice but very competent, organized, and professional. They all were in sync with procedures and information. Very refreshing!
- Kyleigh K
- Robert S
Dr. Gilbert is very informative about all the process and makes sure you have a complete understanding of everything prior to the procedure. Very welcoming staff as well
- Brooke B
- Haydee E
As comfortable as one can be under the circumstances.
- Alicia S
For an emergency visit I was very surprised how fast Dr. Gilbert was able to solve my oral problems. He has built an amazing practice and filled it with amazing people. His ability to make my procedure as fast, effective, and absolutely as painless as possible. I was truly amazed by his prices. I did not have insurance and they did not treat me any differently, which I have experienced recently. Thank you to everyone that helped me in my process from the first visit to the follow up. You have restored faith in my uneasiness about dentists. I will be seeing you in the near future for more work!!!
- Gary L
Dr.Gilbert, Mara and Salina were great. They made me feel right at home very friendly they made feel at ease about having surgery.
- Lonny S
- Ashutosh M
The dr and staff were very attentive to my needs and made me feel at ease.
- Maria M
Very nice and clean office and very nice and professional staff
- Jody B
- Richard B
Great experience ever!
- Dominic R
- Felicia B
State of the art office---impressive. Amazing doctor and team:)
- Kevin B
Great experience with wisdom teeth removal
- William Y
Very careing and always makes sure the patient understands what it going all at all times. Coundlt have asked for a better staff that was involved with my procedure!
- Alyssa O
My 9 year old daughter had to have 6 teeth pulled and she was very nervous. The nurses and doctor were all so comforting and nice to her. Dr. Gilbert explained everything to her and gave her a chance to ask questions or voice her concerns. Everyone was very professional and the whole process was smooth and quick. Thank you.
- Ronda S
My experience was perfect at your facility. I, like most people, have a little phobia from some previous experiences, and this experience could not have been better. Every step was carefully accomplished with my comfort in mind. One senses the expertise of all caregivers as they went about their tasks. I am very appreciative and relieved to have used Dr. Gilbert and his office for my tooth extraction, bone graft, and implant.
- Constance S
“Dear Dr. Gilbert
…straight from my heart.
There are no words to express my gratitude for all you’ve done.
I’m better… because you’re the best!
I mustn’t forget about your staff, phenomenal!
Sincerely, Jenny Ramires”
Thank you for giving my daughter her smile back! She transformation has been unbelievable. I have missed her smile so much and you gave that back to us. I am so appreciative for all that you have done and for the level of care you and your staff provided to her during her surgery and hospital stay. Thank you again, so much!
Most sincerely,”Scott and Pamela B.
I wanted to say thank you so much for all that you and your staff has done for me. I am so very happy with the results and cannot wait to see what happens in the next few months. rowing up, I never had the confidence in the way I spoke or smiled and I cannot thank you enough for giving that back to me. I am so excited for what will come in the future now. Thank you so much for the care you have given through this whole process. I will forever be thankful for all you have given me.
With happy smiles”
“The fountain of youth, happiness, endless and unsurpassed charity and love for all. I cannot thank your team and of course yourself for your tender care and making my procedure as transparent as possible. I had no doubt I was in the best place”
“I was very impressed with Dr. Gilbert’s medical knowledge, his professionalism and the fact that he listened to me, the patient and took my concerns into consideration. Thank you”
The staff was wonderful and very caring. We loved Dr. Gilbert”
Kelsey and Debbie D.
“i just wanted to thank you for taking such good care of me, and for the rest of the team! i have no swelling (perhaps cuz i slept in my recliner, sadly the frozen peas are just too bothersome), i imagine more-so because you all…i believe the mission statement says something about making it the best experience. well, it has been, so thank you. thank goodness. 🙂 and i’m finding i don’t really need the vicodin hardly at all. the ibuprofen has been fine. the hardest part really has only been the lovely stinging sensation after the medicated rinse, but at least that means it’s working! tell Dr. Gilbert he gave me the only completely painless IV insert i’ve ever had! i swear i didn’t even feel it! but thanks again for being so pleasant & kind”.
“Dr. Gilbert and his staff have been wonderful to me before, during, and after my big dental implant surgery. My implant case is more complicated than normal, and I was very nervous about facing the surgery. I have done my research regarding my case on the internet, but Dr. Gilbert has helped me to clarify my concerns and answered my endless questions patiently though out the waiting period. When the big surgery day came, I knew Dr. Gilbert would take good care of me! I have also recovered sooner than I expected. It has been a year after my implant surgery, and the result was beautiful. I wanted to take this opportunity to thank Dr. Gilbert and his staff again for doing an excellent job. The only way I can thank Dr. Gilbert and his staff is by referring my friends to visit Dr. Gilbert when they need someone they can trust and feel comfortable to deal with their health issues”
“Dr. Gilbert is my favorite Doctor by far. Throughout the years I have sat in numerous doctor chairs. Each time I dread the day that I have to go into the doctors office because I am nervous, scared and worried what news the dentist will tell me. However, I look forward to the day that I go to visit Dr. Gilbert. He is empathetic, explains procedures thoroughly, and takes the time to listen to my concerns.
Dr.Gilbert has changed my life immensely. He has brought happiness to me with the wonderful work he has done. I was never afraid. I trust Dr.Gilbert’s work 100%, he is fantastic. Dr. Gilbert treats his patients with care. He makes you feel as if you are his only patient. He made me feel comfortable and important to his practice. There is also another reason why I love to going to visit Dr.Gilbert. He is a very handsome man, and with a face and personality like his, it is never a dread to go for a dental visit. It is always a pleasure to see Dr. Gilbert and his caring staff and team. They put a big and beautiful smile on my face each time”.
Thank You Dr.Gilbert!
“I am very impressed with Dr. Gilbert and his staff. Everyone has been extremely professional supportive, kind and caring. I’m thankful to be taken care of by such an excellent team”.
“I was very impressed with the professionalism of the entire staff. Thank you for the excellent care you provided”.
“Dr. Baker’s office sent us over and you were able to fit us in right away. The tooth extraction and recovery went very well for Erin. Thank you very much. We will be back to see you”.
“First experience was a great one my questions were answered clearly. Thank you for everything”.
“This experience far exceeds her first experience with the prior doctor. Your staff was awesome. You never left her side, made her feel very comfortable and at ease. Thank you Thank you”.
“Thank you so much for your excellent service and personal consideration. May god continue to bless you and your staff”.
“I felt everyone was very caring and professional. I could not go anywhere else for these difficult procedures”.
“The doctor was kind, all the nurses, anesthesiologist and the lady who gave discharge instructions were extremely caring. Excellent experience and hats off to a five star service”.
“I wasn’t sure what to expect, but I was treated very well. I expect any additional treatment would be handled the same. I like the smoothie”.
“I had such a good experience; I’m back doing it all over again. I have complete trust and faith in Dr. Gilbert and his staff”
“I was very impressed with all the staff and Dr. Gilbert. Thank you all very much”
“I want to thank Zelina for being extremely personable and comforting. Zelina and the anesthesiologist helped make me feel less anxious about the procedure. Dr. Gilbert did a great job. I have no discomfort after the biopsy. Thank you”
“Thank you for taking such great care of our daughter”
“The doctor and his staff were excellent about keeping me informed and making me feel at ease”
“I very much appreciated the attention I received bay all of the staff. Very calm environment. The smoothie was a great finish touch. Thank you all”
“The staff was very personable and professional. I had a wonderful experience. Thank you for putting me at ease. The staff is very confident in what they do and that is very apparent. God Bless you”.
“I actually enjoyed the experience y’all are fantastic”
“I was referred by Dr. Hutton and Dr. Hale’s office and will relate to them the comfort and care I received from Dr. Gilberts office. My personal needs were addressed in a positive manner. Dr. Gilbert was supportive, professional and very caring and the staff was very courteous. I felt it was a positive experience”
“Thank you for a job well done”
“I had a fractured tooth. I was worked into the schedule great attentive care. Great follow up care. Very personable staff from admitting on ward”
“Everyone was very helpful and very kind! We have been very impressed with the care and service received. Thank you”
“What a wonderful experience we had. Your office is first class. Attention to detail was fantastic. Kudos to the staff and Dr. Gilbert. He’s a true professional. Thank you. I’ll refer anyone I can”
“Friendly staff, great customer service”
“I want to thank everyone at Dr. Gilbert’s office you were all so kind and gentle. I appreciate all the extra care that was given to me”
“The staff and doctor provided excellent care from beginning to end”
“Dr. Gilbert is very impressive would definitely recommend him to others. Ashley was great! Great experience overall. Very grateful my procedure could be done so quickly”
“Everything was a wonderful experience if you have to have a tooth extracted. Staff was exceptional great job”
“Personal attention very much appreciated”
“Thank you for the excellent care Mollie received when she had her wisdom teeth removed”
“Everyone was very kind and straight forward. It was very reassuring”
“Dr. Gilbert talked with me about the procedure and anesthesia. The care and professionalism of the staff was great. The staff called the next day to see how I was. The results of the surgery was excellent , pain was minimal, not much welling. Everything was great”
“Your staff was so friendly and made me feel very comfortable. Thank you”
“Everyone was professional and caring”
“Thank you for making this experience as pleasant as possible”
“Procedure was much better than my expectations. Appreciated having all options presented will return if I need further work”
“Thank you for all the great professionalism and care. It was a very comfortable experience”
“Thank you so much for making me feel comfortable before the surgery and after”
“Thank you for all of the efficient care and professional manner in which you took care of me as a new patient. Dr. Gilbert is excellent he communicated very well with his patients. His staff or assistants also did very well. Nice to meet all of you. Thank you for the smoothie it was delicious”
“I loved everything from the consultation to the end. Everyone made me feel important and special. Thank you for a great experience”
“From start to finish my experience was excellent, exceeding my expectations. The anesthesia and extraction was done with such expertise and precision. All the staff was friendly, warm, professional, and proficient at their jobs. This was the best oral surgery experience I could ever have. I would do it again in a heartbeat”
“I was very nervous about my impeding procedure when I entered your office. However from the personnel in the front office to all the staff and doctors I was made to feel that I was in safe and competent hands. Everyone was so friendly and caring. Thank you for everything you did for me”
“I cannot thank the office and Dr. Gilbert enough for their care for not only Madison but my husband and I. You understood our concern and you were willing to work with us. Thank you so much for your care”
“Excellent care thank you all”
“Everyone was absolutely wonderful, Thank you so much”
“It was painless and Dr. Gilbert and staff were great”
“Thank you for everything and introducing your staff and service. Your staff was friendly”
“The staff was wonderful and made me feel very comfortable. Thank you so much the service was great”
“Thank you so much for your care. Everyone was so patient and nice and made me comfortable. Thank you”
“Staff was attentive and skillful”
“The staff was wonderful and very caring. We loved Dr. Gilbert”
Kelsey and Debbie D.
“A very caring and concerned staff”
“The smoothie was a nice surprise. The ability to buy the prescription was convenient and fairly priced. Thank you for a good experience. All of the staff was very friendly and kind”
“Thank you for what I describe as “EXCELLENT SERVICE” From my initial contact with your office I was treated with the most courteous and professional manner. In the office and through the end this continued. The procedure (tho I was asleep) was perfect. Painless is perfection. The staff was great. Betty Jo was quite instrumental in relieving my anxiety. I also found Dr. Gilbert to be very or better extremely confident and knowledgeable and personable. Thank you all”
“Every staff member, Dr everyone were so nice so caring to my daughter. She and I both felt such a sense of caring from everyone. Thank you. You saved me from doing the two things I dread: Trip to the pharmacy and trip for the smoothie. I was able to get straight home. It was great without those two trips”
“The entire staff was very friendly and helpful and took their time with us. Dr. Gilbert has a great personality and made Krista feel comfortable and relaxed”
“Dr. Gilbert and the staff were excellent. It made me feel so good to see Dr. Gilbert and the staff perform the time out. Great job I’m so glad I didn’t listen to everyone’s horror stories. Wonderful discharge instructions. Thank you again”
“Keep doing what you are doing. Very competent staff friendly, helpful etc. Great job its our first time here and we will return.”
“Hannah’s recovery was quick and pain free. I’m very impressed by the staff. The attentiveness of everyone involved. Thank you”
“Doctor and staff were all great. Handled the earthquake great made sure everyone was comfortable”
Ashley & Caryn B.
“Dr. Gilbert, Thank you so much for giving me a successful surgery. Your professionalism and friendliness was comforting and much appreciated. May God Bless you and your practice for all you have done for me”
“Dear Doctor and Staff I just wanted to say thank you for your time, generosity, kindness extended to Omar during dental emergency”
“Dr. Gilbert and Staff, Thank you for the wonderful care you have provided to our son Ethan. His accident was a terrible experience for us, but we could not have asked for a better care. Ethan is healing well and is a healthy 10month old thanks to everything you did for words cannot express our thanks”
Andrea & Chris D.
“Your care and concern are really appreciated. Your professional integrity in referring me to Dr. Newman at Cedar Sinai is exceptional. Your office staff is also above standards”
“Dr. Gilbert and Staff, We want to thank you and your outstanding staff for your professional help in the care of our son. Your smiles and kindness made everything go so smooth. Please express our deepest gratitude”
“Dr. Gilbert, Thank you very much for your care. You’re the best”
“Thank you for your fine care Dr. Gilbert. It is much appreciated, especially with such precious cargo”.
“Dr. Gilbert, Thank you very much for your professional manner, kindness, and expertise in the removal of my wisdom teeth. You did a great job”
“Dear Dr. Gilbert, I came in to have an aching tooth pulled and you urged me to have it checked by an endodontist. I had a successful and relatively easy root canal procedure and I’m so happy. I am impressed that you were so careful to inform me on this option. I truly didn’t realize what losing the tooth would entail for the future. I appreciate so much your advice and better yet I appreciate the particular little tooth that is still with me. Thanks to you taking the time and care to explain my options to me”
“Loved the office staff; very friendly and efficient. Thank you.”
“I cannot think of anything that would need improvement, I’m very thankful I was able to come to this office for this procedure. Thank you.”